Total Talent Management by ProcureCon

September 20-September 21, 2017

Novotel Amsterdam City

44 (0) 207 368 9451

Day 2 - Collaborating to Enable Change – September 21

07:45 AM - 08:00 AM Women in HR Breakfast: How to Keep Pace with the Evolution of HR Procurement Over the Next 3 Years

Mildred Matesan, Strategy & Sourcing Development Manager , Ericsson

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Mildred Matesan

Strategy & Sourcing Development Manager
Ericsson

08:00 AM - 08:40 AM Welcome and Networking

08:40 AM - 08:45 AM Chairman’s Welcome and Business Card Exchange

Mikkel Larsen, Commercial Director , PFA Pension

Explore the key trends in talent management during this scene setting opening session from Mikkel as he draws on his experience leading procurement teams in a variety of sectors.


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Mikkel Larsen

Commercial Director
PFA Pension

08:45 AM - 09:15 AM Case Study: How to Centre Transformation on Talent to Drive Enterprise-wide Organisational Change

Jim Carter, Transformation Director, Government Commercial Function, Cabinet Office

Ambitious in intent, bold in design, and far-reaching in impact, the UK Government’s Commercial Transformation programme is delivering a step change in the capacity and capability of its Commercial leadership. Find out how the programme has systematically addressed the challenges of attracting and retaining talent, to help achieve its vision

  • The case for change, the capacity and capability challenge, and the vision
  • Establishing foundations for success through standards and assessment
  • Developing a proposition that nurtures and rewards talent
  • Organisation success delivered, and the future

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Jim Carter

Transformation Director, Government Commercial Function
Cabinet Office

09:15 AM - 09:45 AM In Conversation with Shell: How the Business is Moving Closer to Total Talent Management

Sander Haken, Head of HR Procurement, Shell Simon McCann, Global Account Manager, Shell

Find out how two of Shell’s senior leaders steering the business’ global HR programme toward greater integration see the future of talent management evolving. Addressing permanent and temporary workforce management this is a highly interactive discussion you will be able to learn from as well as contribute to.


  • How talent management at Shell has evolved over the past 5 years
  • How procurement is helping to overcome challenges harmonising stakeholder requirements to deliver a more integrated approach to talent management
  • How Shell is managing temporary workforce management as a key part of its approach to total talent management
  • The role of technology in enabling the future of talent management at Shell

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Sander Haken

Head of HR Procurement
Shell

Simon McCann

Global Account Manager
Shell

09:45 AM - 10:15 AM Team Case Study: Entering A New Era of Collaborative HR Services Delivery between Procurement and the Business

Maria Madrid Rodenas, VP Procurement, NH Hotels Marta Martín Martín, VP Internal Communications & Corporate Responsibility, NH Hotels

Hear multiple perspectives on how successful collaboration between procurement and HR is achieved at one of the leading hotel groups in the world. Using recent case studies to illustrate effective ways procurement empowers HR and vice versa you will receive proven strategies to enhance collaboration you can implement back in the office.

  • Lessons learned from NH Hotels’ journey to highly collaborative partnerships between procurement and the business
  • How to develop an enduring culture of cross functional collaboration between procurement and HR
  • Leveraging the benefits of more collaboration to drive profitable external relationships
  • How to demonstrate the value of strong collaboration in your P&L

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Maria Madrid Rodenas

VP Procurement
NH Hotels
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Marta Martín Martín

VP Internal Communications & Corporate Responsibility
NH Hotels

10:15 AM - 10:35 AM Keynote Presentation: The Future is Now; Find out How Achieve Universal Access to all forms of Talent to Get Work Done!

Bruce Morton  , Global Head of Innovation , Allegis Global Solutions

Find out how analytics can provide visibility and advice across permanent and contingent workforce to support decision making, efficiency savings and deliver the best talent to your business.

  • How to deliver business impact via talent with collaboration strategies between HR and Procurement using the latest technology.
  • How to take advantage of AI and Machine Learning advances to deliver Total Talent Management.
  • Benefits of a universal platform combined with analytics to deliver the best talent to your business.

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Bruce Morton  

Global Head of Innovation
Allegis Global Solutions

As new workers enter your global workforce with new expectations of how they want to interact with the business it is critical to understand how this will impact design and sourcing of HR services. Find out how different businesses from different sectors are preparing to cater to the needs of the future workforce and share your experiences too.

  • How talent entering the workforce today is driving a redesign of HR services that will be delivered tomorrow
  • 5 changes to workforce expectations of HR services you can expect to see emerging over the next 3 years
  • Examining the pros and cons of technology’s role in enabling workforces to behave more independently
  • What is your plan to cater to the next generation of workers?

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Sander Haken

Head of HR Procurement
Shell
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Mikkel Larsen

Commercial Director
PFA Pension
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Maria Madrid Rodenas

VP Procurement
NH Hotels
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Jim Carter

Transformation Director, Government Commercial Function
Cabinet Office

11:15 AM - 11:55 AM Coffee Break and Networking

Lessons Learned from Integration

11:55 AM - 12:25 PM Case Study: Procurement - Stakeholder Collaboration to Transform Contingent Labour Spend Management

Mark Camilleri, Procurement Manager, Professional Services, Jaguar Land Rover Jack Bircher, HR Manager, Contingent Labour, Jaguar Land Rover

Discover how to persuade the wider business, outside of Purchasing – where temp labour spend management typically sits - to invest time and resource in managing contingent labour as part of Total Workforce Management.


  • Identifying the need for ownership within the business

  • Quantifying the opportunity to ensure there is clarity on the value of change

  • Achieving business buy in and commitment to develop a strong mandate

  • Working together (purchasing and HR) to develop and implement strategy that sticks


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Mark Camilleri

Procurement Manager, Professional Services
Jaguar Land Rover
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Jack Bircher

HR Manager, Contingent Labour
Jaguar Land Rover

Lessons Learned from Integration

12:25 PM - 1:05 PM Team Interactive Case Study: How to Design and Implement a Truly Flexible Global Integrated Contingent Staffing Programme

Jyoti Gupta, Global Head of Internal MSP , Capgemini Will Peachey, Head of Resource Supply Chain , Capgemini
Learn how purchasing and staffing leaders from one of the biggest consultants in the world collaborated to develop a new global integrated programme to manage contingent staffing. Called the Resource Supply Chain this initiative is already delivering benefits to the business including greater utilisation rates and greater visibility over temporary workers.

  • How Capgemini developed the global contingent staffing programme called the Resource Supply Chain
  • Lessons learned developing a collaborative partnership between purchasing and staffing to get the programme off the ground
  • How the programme is measurably adding value including improving utilisation rates
  • The role of technology in enabling the modernisation of workforce management at the business

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Jyoti Gupta

Global Head of Internal MSP
Capgemini
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Will Peachey

Head of Resource Supply Chain
Capgemini

‘1-Hour How to’ Drill-Down Roundtable Discussions

11:55 AM - 1:05 PM Drill-Down Roundtable Discussions

1. Tried and Tested Methods for Truly Successful Collaborative Strategic Sourcing for Staffing
Mike McNally CCWP, Solutions Director, Hays Talent Solutions

2. Lessons Learned Outsourcing Meetings and Events Management
Xang Fie, Global Category Manager, DSM Sourcing

3. How to Develop a Robust Approach to SOW in your Business to Offset Risk and Drive Compliance
Laurence Kirk, Business Development Director, Allegis Global Solutions
4 – Title TBC
Senior Leader, Pontoon



1:05 PM - 2:05 PM Lunch and Networking

Continue networking over lunch to make new contacts and catch up with colleagues and friends


Track A Building Collaborative Partnerships

2:05 PM - 2:45 PM Interactive Case Study: How to Collaborate with Your HR Stakeholder to Identify and Avoid Global Workforce and Supply Chain Risks Including Modern Slavery and Child Labour

Will Beattie, General Manager Continental Europe, CIPS

Help your business to avoid reputational risk by discovering how to build more resilient talent supply chains in the regions you operate in. Learn about recent changes in labour laws, emerging risks to workforce management in different countries, the impact of technology on employment and how to develop a robust strategy to avoid a range of risks in this highly interactive session.

  • How to improve your business’ awareness of emerging employment laws in countries you operate in
  • How to take the necessary precautions to protect your talent from poor working conditions and avoid sourcing from suppliers using child labour
  • What impact will technology, especially automation, have on the workforce in the near future?
  • 3 top reputational risks to start planning for now

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Will Beattie

General Manager Continental Europe
CIPS

Track A Building Collaborative Partnerships

2:45 PM - 3:25 PM Team Interactive Case Study – In-House Resourcing Desk or Outsource Solution: How to Determine what Contingent Sourcing & Management Model your Business Needs. Practical Questions to Ask of Your Stakeholders

Katrina Hutchinson-O'Neill, Head of Resourcing, People and Culture, Nationwide Building Society Philippa Green, Head of Third Party Relationship Management, Nationwide Building Society

There is no one-size-fits-all when it comes to best practice contingent staffing management so find out how to identify which model works best for your business from two leading experts. Using recent collaborative projects to illustrate the pros and cons of in-sourcing versus outsourcing your resourcing this session offers practical advice you can easily implement back in the office.

  • Lessons learned from Nationwide’s journey managing contingent staffing
  • Examining the benefits of an in-house resourcing model for your business
  • When is the right time to choose an outsource model for your resourcing needs?
  • Practical questions to ask of your stakeholders as you develop your contingent staffing model

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Katrina Hutchinson-O'Neill

Head of Resourcing, People and Culture
Nationwide Building Society
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Philippa Green

Head of Third Party Relationship Management
Nationwide Building Society

Track B Flexibility and Scale

2:05 PM - 2:45 PM How DSM is Integrating Diverse Components of Workforce Management into a Unified Strategy

Irina Shishkova, Associate Director Global Sourcing, Professional Services, Mondelez Europe Fang Xie, Global Category Manager, DSM

Taking an incremental approach to total talent management is often the only way for businesses to make the journey. Find out how DSM developed its vision for a more unified talent management strategy and the timeline that was developed to integrate the various components from MSP to RPO and beyond.

  • How DSM developed its initial vision for contingent workforce management as part of a broader approach to modernising enterprise-wide talent strategies
  • Lessons learned from implementation of the contingent workforce elements
  • What are the next steps and top priorities for DSM to continue the journey?
  • Moving beyond MSP and RPO to identify new ways to harness capabilities from emerging technologies

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Fang Xie

Global Category Manager
DSM
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Irina Shishkova

Associate Director Global Sourcing, Professional Services
Mondelez Europe

Track B Flexibility and Scale

2:45 PM - 3:25 PM Team Interactive Case Study: How to Develop a Flexible Enterprise-wide Temporary and Permanent Workforce Strategy

Magadalena Hagemann, Strategic Sourcing Lead, Services, Samsung Electronics

Discover how Samsung meets local resourcing needs in a global workforce management strategy from a senior regional leader in the global HR services procurement team. Drawing on recent examples delivering skilled workers to a variety of locations in Europe this session will provide you with useful techniques and experiences you can adapt to benefit your business.

  • Lessons learned developing a multi-skilled workforce in Europe
  • How to achieve scale in your workforce management programmes using tools and technology available to you today
  • How to work with your stakeholder community to understand and deliver the right level of flexibility in your temporary workforce
  • How Samsung is moving closer to an integrated workforce management model in Europe

Magadalena Hagemann

Strategic Sourcing Lead, Services
Samsung Electronics

Track C ‘1-Hour How to’ Drill-Down Roundtable Discussions

11:55 AM - 1:05 PM Hour How to’ Drill-Down Roundtable Discussions

1 How to Improve Your Make versus Buy Decisions in IT-Centric HR Spend Management Scenarios
Simon Jones, Head of Category - IT, Group Procurement, Co-Op Group
2 How to Incorporate Your Contingent Staffing Programme into a More Integrated Workforce Management Strategy
Nigel Stewart, Manager, Professional Services Sourcing Lead, Mondelez Europe
3 Staying Agile by Consolidating Temporary Workforce Spend with Fewer Suppliers: Smarter Procurement from a Medium Size Business
Jeroen Droppers, Global Procurement Category Manager HR, JDE Coffee

3:25 PM - 3:55 PM Coffee Break and Networking

3:55 PM - 4:35 PM Interactive Case Study: How Procurement Enables HR Through New Technology

Anthony Ryan, Head of Procurement Operations, Eir Telecom
Find out how Eir’s roll out of new technology to process employment contracts resulted in faster turnaround times, better audit trails and reporting, significant reduction in paper and postage costs and ancillary benefits in terms of the perception of Eir as a leading edge technology company. Find out how a proof of concept with Robotic Process Automation, currently evaluating new employee on boarding, is performing too. Eir is also implementing a spend management tool that includes an AI layer complete with a Natural Language Processor to allow HR to query spend details in plain English.

  • How to leverage emerging technology around eSignatures for employment contracts

  • New ways to use Robotic Process Automation for employee on boarding

  • How to integrate available AI for analytics and reporting to improve your spend management capabilities


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Anthony Ryan

Head of Procurement Operations
Eir Telecom

4:35 AM - 5:05 AM How do You Evaluate Employee Benefits from a TCO Perspective to Hit Future Savings Targets?

Mikkel Larsen, Commercial Director , PFA Pension

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Mikkel Larsen

Commercial Director
PFA Pension

As accountability for talent management constantly shifts between functions, sometimes shared equally other times not, what should be the role of procurement in the future of talent management? Discuss and debate new ideas during this interactive discussion where there are no set topics, just a very big question to try to answer together drawing on everything you learned over the two days.


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Irina Shishkova

Associate Director Global Sourcing, Professional Services
Mondelez Europe
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Anthony Ryan

Head of Procurement Operations
Eir Telecom
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Jim Carter

Transformation Director, Government Commercial Function
Cabinet Office
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Stephanie Volkers

Regional Category Manager, South Europe
Capgemini

5:25 PM - 5:30 PM Chairman’s Closing Summary

Mikkel Larsen, Commercial Director , PFA Pension

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Mikkel Larsen

Commercial Director
PFA Pension

5:30 PM - 6:59 PM End of Conference