Total Talent Management by ProcureCon

20 - 21 September, 2017

Novotel Amsterdam City

+44 (0) 207 368 9451

Day 2

Day 2 Empower women in talent management across your business to improve the delivery of services that meet the evolving requirements of your HR and Staffing stakeholders. Intimate and informal attend this networking breakfast to exchange new ideas and make new contacts.

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7:45 AM Women in Talent Management Breakfast: How to Keep Pace with the Rapid Evolution of HR Services Sourcing over the Next 3 Years

Mildred Matesan, Strategy & Sourcing Development Manager, Ericsson

 Mildred Matesan
Mildred Matesan
Strategy & Sourcing Development Manager
Ericsson

Mildred has a unique end-to-end view on procurement operations having worked on strategic projects at Genpact and from 2013 at Ericsson, where she leads projects in the global sourcing office. No stranger to ProcureCon events Mildred has been an active member of the Women in Procurement sessions over the past 18 months and will be leading the Wo ...[Read More]

8:00 AM Welcome and Networking

8:40 AM Chairman’s Welcome and Business Card Exchange

Mikkel Larsen, Chief Procurement Officer, PFA Pension

Explore the key trends in talent management during this scene setting opening session from Mikkel as he draws on his experience leading procurement teams in a variety of sectors.

 Mikkel Larsen
Mikkel Larsen
Chief Procurement Officer
PFA Pension

Recently appointed to a senior commercial position from his previous role as Chief Procurement Officer of the biggest Danish Pension Fund, PFA Pension, Mikkel previously held increasing senior procurement roles at the Maersk Group before taking on new challenges in a new sector. Previous experience includes 4 years as Strategic Purchasing Execut ...[Read More]

8:45 AM Case Study: Changing the Way we Attract, Develop and Retain Talent to Transform the UK Government’s Commercial Activities

Jim Carter, Transformation Director, Government Commercial Function, Cabinet Office

Ambitious in intent, bold in design, and far-reaching in impact, the UK Government’s Commercial Transformation programme is delivering a step change in the capacity and capability of its Commercial leadership. Find out how the programme has systematically addressed the challenges of attracting and retaining talent, to help achieve its vision

  • The case for change, the capacity and capability challenge, and the vision 
  • Establishing foundations for success through standards and assessment 
  • Developing a proposition that nurtures and rewards talent
  • Organisation success delivered, and the future
 Jim Carter
Jim Carter
Transformation Director, Government Commercial Function
Cabinet Office

Currently seconded as Transformation Director in the UK Government's Government Commercial Function, Jim's remit is helping improve the capacity and capability of Commercial Specialists across Government. Prior to this he was Commercial Director at Network Rail, the UK's rail infrastructure provider, where his team procured and managed categorie ...[Read More]

9:15 AM Fireside Chat: Examining How Shell is Moving Closer to Enterprise-wide Total Talent Management

Sander Haken, Head of HR Procurement, Shell

Simon McCann, Global Account Manager, Shell

Find out how two of Shell’s senior leaders steering the business’ global HR programme toward greater integration see the future of talent management evolving. Addressing permanent and temporary workforce management this is a highly interactive discussion you will be able to learn from as well as contribute to.


  • How talent management at Shell has evolved over the past 5 years 
  • How procurement is helping to overcome challenges harmonising stakeholder requirements to deliver a more integrated approach to talent management 
  • How Shell is managing temporary workforce management as a key part of its approach to total talent management  
  • The role of technology in enabling the future of talent management at Shell
 Sander Haken
Sander Haken
Head of HR Procurement
Shell

Sander is the Global Category Manager – HR Services, responsible for 3rd party procurement for the Royal Dutch Shell group of companies, with a focus on Talent, Learning and Remuneration and Benefits contracts that span the group. Sander has 14 years procurement experience in Shell with a current focus on HR services but also has experience buil ...[Read More]

Simon McCann
Global Account Manager
Shell

9:45 AM Team Case Study: How to Achieve Collaborative HR Services Delivery between Procurement and the Business

Maria Madrid Rodenas, VP Procurement, NH Hotels

Marta Martín Martín, VP Internal Communications & Corporate Responsibility, NH Hotels

Hear multiple perspectives on how successful collaboration between procurement and HR is achieved at one of the leading hotel groups in the world. Using recent case studies to illustrate effective ways procurement empowers HR and vice versa you will receive proven strategies to enhance collaboration you can implement back in the office.

  • Lessons learned from NH Hotels’ journey to highly collaborative partnerships between procurement and the business 
  • How to develop an enduring culture of cross functional collaboration between procurement and HR 
  • Leveraging the benefits of more collaboration to drive profitable external relationships  
  • How to demonstrate the value of strong collaboration in your P&L
 Maria Madrid Rodenas
Maria Madrid Rodenas
VP Procurement
NH Hotels

Maria Madrid Rodenas manages strategic sourcing and purchasing of all the international contracts for 401 properties in 24 different countries for the NH Group of Hotels. With corporate assets worth in excess of 1.9 billion euros NH is the 4th biggest Hotel Group in Europe. Maria’s role includes managing risk and insurance across the global port ...[Read More]

 Marta Martín Martín
Marta Martín Martín
VP Internal Communications & Corporate Responsibility
NH Hotels

10:15 AM Keynote Presentation: The Future is Now; Find out How Achieve Universal Access to all forms of Talent to Get Work Done!

Find out how analytics can provide visibility and advice across permanent and contingent workforce to support decision making, efficiency savings and deliver the best talent to your business.

  • How to deliver business impact via talent with collaboration strategies between HR and Procurement using the latest technology. 
  • How to take advantage of AI and Machine Learning advances to deliver Total Talent Management. 
  • Benefits of a universal platform combined with analytics to deliver the best talent to your business.

10:35 AM Panel Discussion: What do Millennials and Generation Z Expect from HR Services in the Digital Working Environment?

Jim Carter, Transformation Director, Government Commercial Function, Cabinet Office

Sander Haken, Head of HR Procurement, Shell

Maria Madrid Rodenas, VP Procurement, NH Hotels

Moderated By:
Mikkel Larsen
, Chief Procurement Officer, PFA Pension

As new workers enter your global workforce with new expectations of how they want to interact with the business it is critical to understand how this will impact design and sourcing of HR services. Find out how different businesses from different sectors are preparing to cater to the needs of the future workforce and share your experiences too.

  • How talent entering the workforce today is driving a redesign of HR services that will be delivered tomorrow 
  • 5 changes to workforce expectations of HR services you can expect to see emerging over the next 3 years
  • Examining the pros and cons of technology’s role in enabling workforces to behave more independently  
  • What is your plan to cater to the next generation of workers?
 Jim Carter
Jim Carter
Transformation Director, Government Commercial Function
Cabinet Office

Currently seconded as Transformation Director in the UK Government's Government Commercial Function, Jim's remit is helping improve the capacity and capability of Commercial Specialists across Government. Prior to this he was Commercial Director at Network Rail, the UK's rail infrastructure provider, where his team procured and managed categorie ...[Read More]

 Sander Haken
Sander Haken
Head of HR Procurement
Shell

Sander is the Global Category Manager – HR Services, responsible for 3rd party procurement for the Royal Dutch Shell group of companies, with a focus on Talent, Learning and Remuneration and Benefits contracts that span the group. Sander has 14 years procurement experience in Shell with a current focus on HR services but also has experience buil ...[Read More]

 Maria Madrid Rodenas
Maria Madrid Rodenas
VP Procurement
NH Hotels

Maria Madrid Rodenas manages strategic sourcing and purchasing of all the international contracts for 401 properties in 24 different countries for the NH Group of Hotels. With corporate assets worth in excess of 1.9 billion euros NH is the 4th biggest Hotel Group in Europe. Maria’s role includes managing risk and insurance across the global port ...[Read More]

Moderated By:

 Mikkel Larsen
Mikkel Larsen
Chief Procurement Officer
PFA Pension

Recently appointed to a senior commercial position from his previous role as Chief Procurement Officer of the biggest Danish Pension Fund, PFA Pension, Mikkel previously held increasing senior procurement roles at the Maersk Group before taking on new challenges in a new sector. Previous experience includes 4 years as Strategic Purchasing Execut ...[Read More]

11:15 AM Coffee Break and Networking

Lessons Learned from Integration

11:55 AM Team Case Study: How to Transform Contingent Labour Spend Management through Clearer Ownership, Commitment and Collaboration

Mark Camilleri, Procurement Manager, Professional Services, Jaguar Land Rover

Jack Bircher, HR Manager, Contingent Labour, Jaguar Land Rover

Discover how to persuade the wider business, outside of Purchasing – where temp labour spend management typically sits - to invest time and resource in managing contingent labour as part of Total Workforce Management. 


  • Identifying the need for ownership within the business 

  • Quantifying the opportunity to ensure there is clarity on the value of change 

  • Achieving business buy in and commitment to develop a strong mandate  

  • Working together (purchasing and HR) to develop and implement strategy that sticks

 Mark Camilleri
Mark Camilleri
Procurement Manager, Professional Services
Jaguar Land Rover

Having built a broad commercial background working around the globe in a variety of sectors, Mark took up the challenge of the UK automotive manufacturing industry and assumed responsibility for a team of purchasing professionals sourcing spend across various Professional Services related commodities including Recruitment, Training, Consulting, ...[Read More]

 Jack Bircher
Jack Bircher
HR Manager, Contingent Labour
Jaguar Land Rover

Having spent several years in practice as a solicitor with a general civil practice, Jack moved into procurement within Jaguar Land Rover, as part of the Professional Services Team. He developed and executed strategic sourcing and contracting in relation to a range of services, with a focus on HR related services - specifically Training, Purchas ...[Read More]

‘1-Hour How to’ Drill-Down Roundtable Discussions

Drill-Down Roundtable Discussions

1 - Roundtable Discussion: Tried and Tested Methods for Truly Successful Collaborative Strategic Sourcing for Staffing
Mike McNally CCWP, Solutions Director, Hays Talent Solutions

As staffing becomes an increasingly large and complex area of spend procurement need to actively involve human resources (HR), IT and any other internal business unit that will contribute to the success of an initiative. However, creating value is not as simple as bringing the teams together in the decision making process. In this roundtable we’ll discuss and debate how to develop a productive dynamic that solicits feedback and information on objectives and strategies of internal customers and stakeholders.

  • How to create availability of support and resources 
  • How to lower total cost and streamline processes  
  • New ways to increase responsiveness to your organisation’s changing needs 

2 - Lessons Learned Outsourcing Meetings and Events Management
Xang Fie, Global Category Manager, DSM Sourcing
Keep visiting for more information

3 - How to Improve Your Make versus Buy Decisions when Managing Your HR Spend
Simon Jones, Head of Category - IT, Group Procurement, Co-Op Group

Keep visiting for more information

Lessons Learned from Integration

12:25 PM Session Available

‘1-Hour How to’ Drill-Down Roundtable Discussions

Session Continued

Lessons Learned from Integration

Team Interactive Case Study: How to Design and Implement a Truly Flexible Global Integrated Contingent Staffing Programme

Mickael Nabet, Global Purchasing Director - Contingent Workforce and Professional Services, Capgemini

Learn how purchasing and staffing leaders from one of the biggest consultants in the world collaborated to develop a new global integrated programme to manage contingent staffing. Called the Resource Supply Chain this initiative is already delivering benefits to the business including greater utilisation rates and greater visibility over temporary workers.

  • How Capgemini developed the global contingent staffing programme called the Resource Supply Chain 
  • Lessons learned developing a collaborative partnership between purchasing and staffing to get the programme off the ground 
  • How the programme is measurably adding value including improving utilisation rates 
  • The role of technology in enabling the modernisation of workforce management at the business
Mickael Nabet
Global Purchasing Director - Contingent Workforce and Professional Services
Capgemini

‘1-Hour How to’ Drill-Down Roundtable Discussions

Session Continued

1:05 PM Lunch and Networking

Continue networking over lunch to make new contacts and catch up with colleagues and friends

Track A Building Collaborative Partnerships

2:05 PM Interactive Case Study: How to Identify and Avoid Reputational Risk as Part of Your Strategy for Global Workforce Management

Moderated By:
Will Beattie
, General Manager Continental Europe, CIPS

Help your business to avoid reputational risk by discovering how to build more resilient talent supply chains in the regions you operate in. Learn about recent changes in labour laws, emerging risks to workforce management in different countries, the impact of technology on employment and how to develop a robust strategy to avoid a range of risks in this highly interactive session.

  • How to improve your business’ awareness of emerging employment laws in countries you operate in 
  • How to take the necessary precautions to protect your talent from poor working conditions and avoid sourcing from suppliers using child labour 
  • What impact will technology, especially automation, have on the workforce in the near future? 
  • 3 top reputational risks to start planning for now

Moderated By:

 Will Beattie
Will Beattie
General Manager Continental Europe
CIPS

Will takes the lead in identifying new market opportunities, and assists in the establishment of new offices globally. In the last two years he has been Interim GM of the CIPS MENA office, and has assisted in the setting up of offices in Singapore and Beijing. He is currently overseeing CIPS operations in mainland Europe. Will is also responsibl ...[Read More]

Track B Flexibility and Scale

Total Contingent Workforce Strategy: How DSM will Take the Next Step Toward a More Holistic Approach

Xang Fie, Global Category Manager, DSM

Taking an incremental approach to total talent management is often the only way for businesses to make the journey. Find out how DSM developed its vision for a more unified talent management strategy and the timeline that was developed to integrate the various components from MSP to RPO and beyond.

  • How DSM developed its initial vision for contingent workforce management as part of a broader approach to modernising enterprise-wide talent strategies  
  • Lessons learned from implementation of the contingent workforce elements 
  • What are the next steps and top priorities for DSM to continue the journey? 
  • Moving beyond MSP and RPO to identify new ways to harness capabilities from emerging technologies
 Xang Fie
Xang Fie
Global Category Manager
DSM
Fang Xie recently took over the global HR procurement category at DSM to define, develop and deploy global sourcing strategies for total workforce management across the business. Previously Fang was responsible for regional category management of professional services giving her a broad knowledge of all sub categories including HR. She has been wit ...[Read More]

Track A Building Collaborative Partnerships

2:45 PM Team Interactive Case Study – In-House Resourcing Desk or Outsource Solution: How to Determine what Contingent Sourcing & Management Model your Business Needs. Practical Questions to Ask of Your Stakeholders

Katrina Hutchinson-O'Neill, Head of Resourcing, People and Culture, Nationwide Building Society

Philippa Green, Head of Third Party Relationship Management, Nationwide Building Society

There is no one-size-fits-all when it comes to best practice contingent staffing management so find out how to identify which model works best for your business from two leading experts. Using recent collaborative projects to illustrate the pros and cons of in-sourcing versus outsourcing your resourcing this session offers practical advice you can easily implement back in the office.

  • Lessons learned from Nationwide’s journey managing contingent staffing 
  • Examining the benefits of an in-house resourcing model for your business  
  • When is the right time to choose an outsource model for your resourcing needs? 
  • Practical questions to ask of your stakeholders as you develop your contingent staffing model
 Katrina Hutchinson-O'Neill
Katrina Hutchinson-O'Neill
Head of Resourcing, People and Culture
Nationwide Building Society

Katrina has over 12 years of experience as a senior leader in the resourcing field, specialising in helping organisations to evaluate the effectiveness of their total workforce resourcing strategy & model, and leading transformation programmes to implement new approaches. She has a particular specialism & interest in non-permanent resource procu ...[Read More]

 Philippa Green
Philippa Green
Head of Third Party Relationship Management
Nationwide Building Society

Track B Flexibility and Scale

Team Interactive Case Study: How to Balance Flexibility and Scale in Your Global Workforce Strategy to Meet Local Resourcing Requirements Wherever You Operate

Magadalena Hagemann, Strategic Sourcing Lead, Services, Samsung Electronics

Discover how Samsung meets local resourcing needs in a global workforce management strategy from a senior regional leader in the global HR services procurement team. Drawing on recent examples delivering skilled workers to a variety of locations in Europe this session will provide you with useful techniques and experiences you can adapt to benefit your business.

  • Lessons learned developing a multi-skilled workforce in Europe 
  • How to achieve scale in your workforce management programmes using tools and technology available to you today 
  • How to work with your stakeholder community to understand and deliver the right level of flexibility in your temporary workforce  
  • How Samsung is moving closer to an integrated workforce management model in Europe
Magadalena Hagemann
Strategic Sourcing Lead, Services
Samsung Electronics

3:25 PM Coffee Break and Networking

3:55 PM Team Interactive Case Study: How Procurement Enables HR Through Technology

Anthony Ryan, Head of Procurement Operations, Eir Telecom

Find out how Eir’s roll out of new technology to process employment contracts resulted in faster turnaround times, better audit trails and reporting, significant reduction in paper and postage costs and ancillary benefits in terms of the perception of Eir as a leading edge technology company. Find out how a proof of concept with Robotic Process Automation, currently evaluating new employee on boarding, is performing too. Eir is also implementing a spend management tool that includes an AI layer complete with a Natural Language Processor to allow HR to query spend details in plain English.

  • How to leverage emerging technology around eSignatures for employment contracts 

  • New ways to use Robotic Process Automation for employee on boarding 

  • How to integrate available AI for analytics and reporting to improve your spend management capabilities

 Anthony Ryan
Anthony Ryan
Head of Procurement Operations
Eir Telecom

Anthony is deeply involved in the design, sourcing and implementation of IT and contract management systems in support of Eir’s enterprise-wide requirements whether they be in HR or elsewhere around the business. His previous work has been with global businesses including Sanofi, Paypal and Moody’s.

...[Read More]

4:35 PM Unconference Live: What should be Procurement’s Role in the Future of Talent Management?

Moderated By:
Jim Carter
, Transformation Director, Government Commercial Function, Cabinet Office

Anthony Ryan, Head of Procurement Operations, Eir Telecom

Irina Shishkova, Associate Director Global Sourcing, Professional Services, Mondelez Europe

Mickael Nabet, Global Purchasing Director - Contingent Workforce and Professional Services, Capgemini

As accountability for talent management constantly shifts between functions, sometimes shared equally other times not, what should be the role of procurement in the future of talent management? Discuss and debate new ideas during this interactive discussion where there are no set topics, just a very big question to try to answer together drawing on everything you learned over the two days.

 Anthony Ryan
Anthony Ryan
Head of Procurement Operations
Eir Telecom

Anthony is deeply involved in the design, sourcing and implementation of IT and contract management systems in support of Eir’s enterprise-wide requirements whether they be in HR or elsewhere around the business. His previous work has been with global businesses including Sanofi, Paypal and Moody’s.

...[Read More]

 Irina Shishkova
Irina Shishkova
Associate Director Global Sourcing, Professional Services
Mondelez Europe

Irina is responsible for developing global strategies in the spend area and jointly accountable with internal partners for the delivery of the budget targets for Compensation and Benefits, People Recruitment and Development, Financial and Legal Services. In addition she is the key contact for global suppliers and lead on the dedicated supplier ...[Read More]

Mickael Nabet
Global Purchasing Director - Contingent Workforce and Professional Services
Capgemini

Moderated By:

 Jim Carter
Jim Carter
Transformation Director, Government Commercial Function
Cabinet Office

Currently seconded as Transformation Director in the UK Government's Government Commercial Function, Jim's remit is helping improve the capacity and capability of Commercial Specialists across Government. Prior to this he was Commercial Director at Network Rail, the UK's rail infrastructure provider, where his team procured and managed categorie ...[Read More]

5:20 PM Chairman’s Closing Summary

Mikkel Larsen, Chief Procurement Officer, PFA Pension

 Mikkel Larsen
Mikkel Larsen
Chief Procurement Officer
PFA Pension

Recently appointed to a senior commercial position from his previous role as Chief Procurement Officer of the biggest Danish Pension Fund, PFA Pension, Mikkel previously held increasing senior procurement roles at the Maersk Group before taking on new challenges in a new sector. Previous experience includes 4 years as Strategic Purchasing Execut ...[Read More]

5:30 PM End of Conference