Total Talent Management by ProcureCon

20 - 21 September, 2017

Novotel Amsterdam City

+44 (0) 207 368 9451

Day 1

Day 1

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Journeys to Integrated Workforce Management - September 20
8:00 AM Registration and Networking

Collect your pass and start making new contacts

8:35 AM Organiser’s Welcome

8:40 AM Chairman’s Welcome and Business Card Exchange

Scott Wilson, Principal Category Manager HR, Vodafone Procurement

Learn about the latest trends, developments and exciting breakthroughs in workforce management from one of Europe’s most experienced procurement leaders in the professional services sourcing community.

 Scott Wilson
Scott Wilson
Principal Category Manager HR
Vodafone Procurement

Former global HR resourcing category manager at the Vodafone Procurement Company Scott now leads the commercial team as part of the corporate services organisation at Vodafone. In this role Scott has a unique perspective across all spend management on HR and temporary labour from RPO to executive recruitment, contingent staffing and vendor manag ...[Read More]

8:45 AM Interactive Case Study: Next Generation Workforce Management: Optimizing Roles Using Technology

Dan Khublall, Director, Global Contingent Labor & Fieldglass Process, Thomson Reuters

Find out how Thomson Reuters utilizes its brand to build a strategy for attracting top talent and optimizing its program operations to minimize cost and increase efficiencies. Discover why it’s not about taking your program in house or keeping it external… it’s about optimizing roles within your program across internal resources and outsourced resources all empowered using technology.

  • Is your program mature – what should be considered as next steps 
  • Considerations - impact on program office model 
  • Technology - what was considered and what we went with and why 
  • Establishing buy in, placement, and implementation/ execution
 Dan Khublall
Dan Khublall
Director, Global Contingent Labor & Fieldglass Process
Thomson Reuters

Dan has held increasingly senior roles in sourcing of contingent labour at various financial services organisations over the past 12 years including at JP Morgan Chase and CitiGroup. Now at Thomson Reuters, Dan is responsible for managing the MSP delivery teams in the US and UK, the VMS relationship with Fieldglass and driving compliance with es ...[Read More]

9:25 AM Fireside Chat: How to Collaborate with Finance and HR to Manage Workforce Spend More Intelligently and Holistically

Celia Sanchez San Juan, Head of Group Categories, Adidas Group Procurement

Dimitriy Pokaluhin, Global SVP Group Functions Finance, Adidas

Discover how Adidas is progressing on its journey toward total talent management interactive format with senior procurement and HR leaders. From early engagement through joint planning activities you will learn new tips and techniques to rapidly advance your own talent management strategy.

  • Why Adidas prioritised investment in HR services modernisation 

  • How the mandate for change brought procurement, HR and Finance together 

  • Lessons learned engaging and planning in a cross functional team at the most senior levels 

  • How Adidas will move closer to the total talent management model

 Celia Sanchez San Juan
Celia Sanchez San Juan
Head of Group Categories
Adidas Group Procurement

Celia is a senior business leader at Adidas with more than 15 years’ experience in procurement and communications roles at global businesses including Siemens and Orange. For the past 2 years Celia has been responsible for the development of category management for professional services in Adidas Group covering all brands and markets.

...[Read More]

Dimitriy Pokaluhin
Global SVP Group Functions Finance
Adidas

9:55 AM Candidate influence on the journey to Total Talent Management

James Hick, Managing Director, ManpowerGroup Solutions UK

Drawing on ManpowerGroup’s global research and insights, James will explore some of the key forces behind the emergence of Total Talent Management and consider the implications for organisations and employers as part of their journey toward Total Talent Management. 
  • Exploring what the skills revolution means to your organisation 
  • The rise of Individual choice 
  • Implications of the speed of change for your business
 James Hick
James Hick
Managing Director
ManpowerGroup Solutions UK

James has held a variety of UK and EMEA roles since he joined ManpowerGroup and in 2008 he was appointed to the Board as UK Sales & Marketing Director. In his current role as Managing Director for ManpowerGroup Solutions, James is responsible for driving the strategic direction, growth and development for all UK and Ireland Recruitment Process O ...[Read More]

10:15 AM Panel Discussion: Future of Global Talent Management - How to Build the Mandate for Change

Moderated By:
Rachael Mauler
, Global Category Leader HR, G4S

Dan Khublall, Director, Global Contingent Labor & Fieldglass Process, Thomson Reuters

Celia Sanchez San Juan, Head of Group Categories, Adidas Group Procurement

Sebastien Bals, Head of Global Non Commercial Indirects Purchasing, UCB

Do you want to avoid isolation, siloed thinking and low business engagement in your talent management strategy? Find out how to overcome these challenges by moving to a more centrally led, locally focused model which enables you to facilitate enterprise-wide change to your talent programmes without losing sight of what individual offices need from their talent services.

  • Identifying the first changes to make to your global talent management strategy 

  • How to gain top-level support for the top priority changes you want to see take hold 

  • How to incorporate non-permanent employees into a global talent strategy 

  • How to ensure that all functions talk to each other and do not operate in isolation 

  • How to develop a strategy that blends local needs in a global approach 

  • Making your change strategy adaptable for the future

 Dan Khublall
Dan Khublall
Director, Global Contingent Labor & Fieldglass Process
Thomson Reuters

Dan has held increasingly senior roles in sourcing of contingent labour at various financial services organisations over the past 12 years including at JP Morgan Chase and CitiGroup. Now at Thomson Reuters, Dan is responsible for managing the MSP delivery teams in the US and UK, the VMS relationship with Fieldglass and driving compliance with es ...[Read More]

 Celia Sanchez San Juan
Celia Sanchez San Juan
Head of Group Categories
Adidas Group Procurement

Celia is a senior business leader at Adidas with more than 15 years’ experience in procurement and communications roles at global businesses including Siemens and Orange. For the past 2 years Celia has been responsible for the development of category management for professional services in Adidas Group covering all brands and markets.

...[Read More]

 Sebastien Bals
Sebastien Bals
Head of Global Non Commercial Indirects Purchasing
UCB

Moderated By:

 Rachael Mauler
Rachael Mauler
Global Category Leader HR
G4S

Global Procurement Leader at G4S, a leading global integrated security company with operations over 100 countries and more than 610,000 employees. Responsible for developing and executing policies and strategies for Indirect Procurement at global, regional and local level, including HR, Consultancy & Professional Services, Contingent Labour, Ins ...[Read More]

10:55 AM Coffee Break and Networking

Journeys Toward Integration

11:35 AM Joint Case Study – How UCB is Transforming its Approach to Talent Management Across the Global Enterprise

Sebastien Bals, Head of Global Non Commercial Indirects Purchasing, UCB

Geraldine Yung, Global Talent Attraction Lead, UCB

Discover how UCB Pharma is making progress with its global workforce management strategy to move closer to a totally holistic approach. Drawing on recent experiences and lessons learned from ongoing projects Sebastien and Geraldine will provide a clear picture of how the business is connecting senior leadership decision making with delivery of talent at every level.


  •  How the journey toward total talent management began at UCB 

  • The role of procurement and talent teams in steering the business toward a more integrated approach to talent services acquisition and delivery 

  • Latest results and feedback from around the business on the new approach to managing global workforce requirements 

  • How technology and third parties play a vital ongoing role in the successful implementation of a total talent management strategy for UCB

 Sebastien Bals
Sebastien Bals
Head of Global Non Commercial Indirects Purchasing
UCB

 Geraldine Yung
Geraldine Yung
Global Talent Attraction Lead
UCB

Geraldine has worked at UCB since 2007 in increasingly senior recruitment roles and currently manages global talent experience with a focus on attracting new talent to the business. Previously she worked in recruitment consultancy providing her with a deeper knowledge of both sides of the industry. Joining co-presenter Wietse, Global Purchasing ...[Read More]

‘1-Hour How to’ Drill-Down Roundtable Discussions

Roundtable Discussion: SOWs Have Humans Too - Can You Have TTM without Them?

Graeme Roberston, Consultant, Brightfield Strategies

When we talk about TTM the focus is typically on permanent staff and contractors so what about the humans in your SOWs? Join in the discussion to share your experiences and thoughts and hear from your peers too.

  • To be 'total' does a TTM strategy need to include all resource - regardless of channel? 
  • How can you create a compelling argument to have SOW workers included in TTM?  
  • What practical steps can be taken to make the mandate to include SOW workers an operational reality?
2 - Roundtable Discussion: Talent Management: Cost or Value Generator?
Paul Vincent, VP & Global CoE Lead, Contingent Workforce Outsourcing & Talent Supply Chain Management, Kelly OCG

Over the years an array of procurement tools and strategies has been deployed across the talent management landscape, but most have focused on the objectives of visibility, control and savings. In today's economic environment the most progressive organisations know that their approach to Talent Management can be a competitive differentiator, but to maximise this advantage a different mindset and toolkit will be required.

  • Why traditional procurement methods dilute rather than enable best value 
  • Building the case for change 
  • Understanding the pathway to excellence
3 - Roundtable Discussion: How Do You Know if Your Contingent Labour Programme is Delivering Real Business Value?
Simon Clements, Business Development Director, Gattaca
Scott Wilson, Principal Commercial Manager – Corporate Services, Vodafone

Learn how your peers have achieved a balance between cost and quality within their contingent labour programmes. The session will capture key themes and outputs that will help you build a picture of best practice within industry!

  • What are the main focus points of your programme? 
  • How do you ensure availability of scarce resource within your programme?
  • How do you measure programme success and failure?
4 - How to Incorporate Your Contingent Staffing Programme into a More Integrated Workforce Management Strategy
Nigel Stewart, Manager, Professional Services Sourcing Lead, Mondelez Europe

Find out how to implement an enterprise-wide approach to contingent staffing by creating standardized, cross-functional business processes, policies, and roles across business units and regions, supported, where possible, by a single information technology platform.  
  • Why is the contingent workforce segment growing in importance and size? 
  • Creating strategies around a lack of an integrated workforce management strategy, ad hoc managerial behaviour, poor data management and inadequate technology. 
  • How to develop an integrated solution across these areas to improve decision making about what type of talent to deploy where.
Graeme Roberston
Consultant
Brightfield Strategies

As of 2017 Graeme has worked in talent acquisition and contingent labor for sixteen years. Eight on the supply side and eight on the buy side. During that time he has implemented both new solutions and replacement services (RPO, MSP, ATS, VMS) into ten countries in Europe and fourteen in Asia. He has implemented and refined objective measurement ...[Read More]

Journeys Toward Integration

12:05 PM Case Study: Title TBC

‘1-Hour How to’ Drill-Down Roundtable Discussions

Session Continued

  • 1 SOWs Have Humans Too - Can You Have TTM Without Them? Graeme Roberston, Consultant, Brightfield Strategies 

  • 2 Title TBC Senior Leader, Kelly OCG 

  •  3 How to Ensure Availability of Scarce Resources in Your Programme Simon Clements, Business Development Director, Gattaca 

  • 4 How to Incorporate Your Contingent Staffing Programme into a More Integrated Workforce Management Strategy Nigel Stewart, Manager, Professional Services Sourcing Lead, Mondelez Europe

Journeys Toward Integration

12:25 PM Joint Case Study: How to Interpret Your Global People Requirements into an Effective, Integrated Workforce Management Programme

Bulent Bayram, Head of Group Resourcing & Employer Branding, Vodafone

Oleg Croitoru, Global Category Manager HR Resourcing, Vodafone

Discover how Vodafone implemented an RPO solution as part of a shift to integrated total talent management and the impact this is having on operational efficiency across the business. Learn how to avoid pitfalls as both sides, procurement and HR at Vodafone, share experiences including the progress being made as well as where there are still challenges to overcome.

  • Examining the original decision for Vodafone to move to a new RPO solution 
  • How procurement and HR collaborated early on to ensure the project was a success from the start 
  • How the cross functional team tackled internal and external obstacles along the way 
  • Feedback and results of the implementation programme from around the business
 Bulent Bayram
Bulent Bayram
Head of Group Resourcing & Employer Branding
Vodafone

For 17 years Bulent has worked around the world in increasingly senior HR roles at global businesses including Danone and now Vodafone. Moving from Turkey to the UK recently, Bulent is now based at the Vodafone Group Headquarters and leads the Group Resourcing and Employer Brand team.

...[Read More]

 Oleg Croitoru
Oleg Croitoru
Global Category Manager HR Resourcing
Vodafone

Oleg is a procurement leader with experience in designing and executing award winning sourcing strategies across multiple markets. Moving from Procurement Management at Vodafone Romania in 2010 to Vodafone’s Group Procurement team in Luxembourg where he works now, his current adventure is to discover best ways to resource, engage and manage work ...[Read More]

‘1-Hour How to’ Drill-Down Roundtable Discussions

Session Continued

12:55 PM Lunch and Networking

Track A: Control and Visibility

2:05 PM Interactive Case Study: Lessons Learned Gaining Control Over Spend on Learning Management Systems at Mondelez

Irina Shishkova, Associate Director Global Sourcing, Professional Services, Mondelez Europe

As a senior HR procurement leader you know that effectively managing spend across your global training and development programmes is one of the more complex challenges you face. Diversity of demand, lack of standardisation and variety in pricing structures are just some of the obstacles to overcome. Benefit from lessons learned by Mondelez during a recent enterprise-wide initiative to implement a new learning management system to gain some new ideas to take back to the office.

  • How to gain the most powerful mandate for change in the learning space 
  • Benefits of effectively mapping and engaging the right stakeholders early on 
  • How Mondelez went about defining requirements for the new learning management system 
  • Developing a robust set of KPIs to ensure adoption and usability rates remain high
 Irina Shishkova
Irina Shishkova
Associate Director Global Sourcing, Professional Services
Mondelez Europe

Irina is responsible for developing global strategies in the spend area and jointly accountable with internal partners for the delivery of the budget targets for Compensation and Benefits, People Recruitment and Development, Financial and Legal Services. In addition she is the key contact for global suppliers and lead on the dedicated supplier ...[Read More]

Track B – Innovation in Talent Acquisition

Team Interactive Case Study – How MTS is Transforming HR to Become a More Digital Function

Ekaterina Kondrusik, Head of Procurement & Contract Management, Marketing, Services, Devices MTS

Anton Shibanov, Procurement Projects Director, MTS

As one of the biggest telecoms businesses in Russia MTS faces the ever more common challenge of attracting new talent and meeting its demand for more IT centric services. Find out how the procurement and HR teams collaborate to design, source and deliver digital services to HR and how this has benefited their workforce.

  • How the design and delivery of HR services has evolved over the past 5 years  
  • How procurement and HR collaborate to design and source HR services that meet new requirements for IT-centric capabilities and functionality  
  • Lessons learned identifying and engaging suppliers in the transformation of HR services delivery across the business 
  • 3 top tips to improve collaboration between procurement and your stakeholder community
Ekaterina Kondrusik
Head of Procurement & Contract Management, Marketing, Services
Devices MTS

 Anton Shibanov
Anton Shibanov
Procurement Projects Director
MTS

A former senior program leader in the Global MTS Procurement transformation team with overarching responsibilities across all categories and MTS subsidiaries, Anton now leads contract management for the business. As a result of his early work at MTS the business has adopted a centralized Procurement category management approach with effective au ...[Read More]

Track B: Integration and Balance

2:45 PM Panel Discussion: Perfecting the Way You Change Contingent Labour Suppliers to Avoid Costly Delays in Providing Critical Staffing Services

Moderated By:
Nader Fallakha
, Global Procurement Director, JDE Coffee

Maxine Kelly, Head of Sourcing - Corporate Services, Group Indirect Purchasing, Rolls Royce

Nigel Stewart, Manager, Professional Services Sourcing Lead, Mondelez Europe

Ann-Francoise Versele, Global Category Manager Corporate Services, NV Bekaert

Making the process as smooth as possible when changing suppliers is one of the biggest challenges you face. Approaching change in a smarter way by drawing up clear plans, dedicating the right resources and engaging early with all stakeholders are three key steps to take. But what are the others?

  • How to go about achieving early engagement of business stakeholder to make sure they are aligned and supporting the change 
  • Successful strategies to develop a joint communication plan to employees  
  • Including the new supplier to bring their expertise to the table as soon as possible 
  • Creating a timeline and contingency plan to ensure any challenges are overcome swiftly
 Maxine Kelly
Maxine Kelly
Head of Sourcing - Corporate Services, Group Indirect Purchasing
Rolls Royce

Having spent almost ten years at Rolls-Royce, Maxine is now Head of Sourcing for the Corporate Services category within the Global Indirect Purchasing group. This category includes learning and development, HR services, financial and professional services as well as Travel. Maxine has a broad commercial background and has worked in both custom ...[Read More]

 Nigel Stewart
Nigel Stewart
Manager, Professional Services Sourcing Lead
Mondelez Europe

An experienced strategic sourcing and procurement professional with more than 19 years’ experience, Nigel is passionate about improving the voice of procurement and opens up the conversation with all stakeholders about how procurement value can be created and delivered. Nigel’s experience ranges across a number of indirect procurement categories ...[Read More]

 Ann-Francoise Versele
Ann-Francoise Versele
Global Category Manager Corporate Services
NV Bekaert

Ann-Francoise has spent most of her career as a senior legal counsel only recently switching to take on a senior procurement role at NV Bekaert as global category manager corporate services. With such a wealth of legal expertise Ann-Francoise is well positioned to offer insight into the opportunities offered by changing relationships outside the ...[Read More]

Moderated By:

Nader Fallakha
Global Procurement Director
JDE Coffee

Track C: Innovation in Talent Acquisition

Interactive Case Study: How to Balance Supply and Demand in Your Temporary Spend Management Strategy

Casper Yoo Foldager, Senior Category Manager, Danske Bank Group

Currently Danske Bank is on a “from good to great” journey toward temporary labour spend management. With many local budget owners a key focus for the HR procurement team across the bank is to establish a more streamlined and centralized governance model and to take demand management to the next level. Benefit from the lessons learned so far and discover what Casper and his team have planned for the near future too.

  • How to strike the right balance between demand and supply of temporary workers that fits with your business’ needs 
  • How to achieve and measure the benefits of earlier stakeholder engagement as you seek to recalibrate the balance between demand and supply 
  • How to leverage market intelligence and competitive sourcing strategies to identify and on-board new suppliers of temporary labour management  
  • Capturing extra value from your largest temporary labour service providers to ensure your business continuously benefits
 Casper Yoo Foldager
Casper Yoo Foldager
Senior Category Manager
Danske Bank Group

Casper has 8 years’ experience in Procurement, Vendor management and Category management. As senior category manager for HR-services in Danske Bank Group he leads the HR-category, where the current focus is to spend smarter and add value to internal key stakeholders. Casper has a Master degree in Supply Chain management from Copenhagen Business ...[Read More]

3:25 PM Coffee Break and Networking

Track B: Integration and Balance

3:55 PM Team Interactive Case Study: How to Evaluate the Impact of an Effective Temporary Labour Strategy

Maxine Kelly, Head of Sourcing - Corporate Services, Group Indirect Purchasing, Rolls Royce

Find out more about Rolls-Royce’s journey in temporary labour spend management and discover how the procurement team had to reverse some historic decisions. You will learn ways to help your business engage and motivate strategic suppliers to ensure that your contingent labour strategy delivers real value.

  • An update on Rolls-Royce’s journey in temporary spend management  
  • How procurement sought to understand the business’ priorities and manage complex stakeholder groups 
  • Experiences and perspectives on the migration to a VMS 
  • Permanent vs temporary labour management: experiences, lessons learned and considerations for the future
 Maxine Kelly
Maxine Kelly
Head of Sourcing - Corporate Services, Group Indirect Purchasing
Rolls Royce

Having spent almost ten years at Rolls-Royce, Maxine is now Head of Sourcing for the Corporate Services category within the Global Indirect Purchasing group. This category includes learning and development, HR services, financial and professional services as well as Travel. Maxine has a broad commercial background and has worked in both custom ...[Read More]

Track C: Innovation in Talent Acquisition

Leadership Boardroom: How to Capture Local Requirements for Permanent and Temporary Recruitment in a Global Workforce Management Strategy

Moderated By:
Laura Carter
, Head of HR and HR Procurement, AstraZeneca

This is an invitation-only session for senior professional services and HR procurement leaders and their stakeholder partners from HR, IT and Finance. Find out the latest thinking when it comes to capturing local requirements for recruitment and talent management in a global strategy. Intimate, focused and informal these strategic, high-value discussions with other business leaders will enable you to develop a more holistic approach to your workforce management strategy with take aways you can implement immediately back in the office!

Moderated By:

 Laura Carter
Laura Carter
Head of HR and HR Procurement
AstraZeneca

With over 25 years’ experience working in increasingly senior HR positions for major businesses including Virgin, Georgia Pacific and AstraZeneca Laura has a deep understanding of the role and requirements of the HR stakeholder. Her current position, managing both HR and HR procurement is unique, allowing her to share knowledge and experiences g ...[Read More]

4:35 PM Visionary Interactive Case Study: Bridging the Gap between HR, Talent Acquisition and Procurement to Deliver Total Workforce Demand Management to the Business

Maarten Hansson, Global Commodity Leader, HR, Philips

Considering the huge transformation Philips is undergoing today it is imperative the HR strategy is central to the final, new-look organisation. Find out how procurement and resourcing stakeholder teams are working closer than ever before to make this happen on a daily basis as part of a new total workforce demand management strategy.

  • Outline of Philips’ HR 2017 strategy: targets, players and key milestones 
  • How procurement is playing a leading role in developing and steering a cross functional team to execute the new total workforce management strategy 
  • How total workforce demand management will empower the business to become more agile and responsive to rapidly changing market conditions and customer expectations 
  • What the future of workforce management will look like at Philips
 Maarten Hansson
Maarten Hansson
Global Commodity Leader, HR
Philips

Maarten Hansson is the Global Commodity Manager for Contingent Labour and Recruitment for Philips, a role he has held since April 2015. Previously Maarten worked at Dutch telecom giant KPN on various sourcing projects and continues to manage a start-up software recruitment business called SkipMonday.

...[Read More]

5:20 PM Chairman’s Closing Summary

Scott Wilson, Principal Category Manager HR, Vodafone Procurement

Recap on the latest trends, developments and exciting breakthroughs in workforce management from one of Europe’s most experienced procurement leaders in the professional services sourcing community.

 Scott Wilson
Scott Wilson
Principal Category Manager HR
Vodafone Procurement

Former global HR resourcing category manager at the Vodafone Procurement Company Scott now leads the commercial team as part of the corporate services organisation at Vodafone. In this role Scott has a unique perspective across all spend management on HR and temporary labour from RPO to executive recruitment, contingent staffing and vendor manag ...[Read More]